Recently, in our Community Informatics Lab at Simmons University we have started a new research project to investigate what we are calling Digital Equity Ecosystems. This project builds on the excellent work of researchers and practitioners in the Digital Equity Lab at The New School, National Digital Inclusion Alliance, Detroit Community Technology Project, and others. We define digital equity ecosystems as the following:
Digital Equity Ecosystems are interactions between individuals, populations, communities, and their larger sociotechnical environments that all play a role in shaping the digital inclusion work in local communities to promote more equitable access to technology and social and racial justice.
Our research in this area seeks to understand the impact of COVID-19 on individuals and families without household internet access and how digital inclusion coalitions across the nation have responded in turn. The goal of the study is to provide data and evidence to help local, state, and federal policymakers in the U.S. develop more effective digital equity strategies nationwide.
Findings from the study will also be useful for key stakeholders working to promote economic and racial justice in communities struggling with poverty during COVID-19 and after the pandemic ends. This is because, as we know from scholars such as Seeta Peña Gangadharan, Chris Gilliard, Virginia Eubanks, and many others who have noted that, the digital divide is rooted in systemic injustices and structural inequalities in our society. Therefore, we are keenly focused on the social, rather than the technological, solutions to digital inequality. We believe that a social ecological approach using participatory methods rooted in community knowledge and expertise is the pathway forward in this approach.
The publication of the first phase of our research to be published in 2020 is supported by the Benton Institute for Broadband & Society.